From the ground up, or in this case from below ground up? Rich has worked within the Teleshore group since early 2000’s. Initially working with the addition of
lifting equipment to the range and very quickly being part of the first MEMSAFE
team onsite carrying out memorial safety works. After managing the Memsafe
operation for a number of years, Rich moved into group operations to work
closer with Jim and Peter to expand the services we offered to the industry,
from exhumations throughout to bariatric interments. Moving on some 25 years,
Rich now heads up the group, continuing to work closely with each department
and looking forward to moving forward with the company and serving bereaved
families and colleagues throughout this unique industry. If there is ever a
spare moment, walks, sports and anything Welsh rugby normally get the nod.

Erica joined the Teleshore team in 2019, but with family commitments and the turmoil of Covid she stepped away to be more local to home more often.   The stars aligned in 2025 and Erica joined us again and is here to stay.  Erica can be found racing around the country meeting our customers and building fantastic relationships.  Erica loves to get involved with everything and continues to support the growth of the business.  Best of all, she loves baking and even better, loves to share!

Dave joined the team in 2015, initially to support our Nationwide Memorial Safety
Testing colleagues before putting his skillset to work heading up our Warehousing team.  Dave has continued to extend his knowledge and experience with in The Teleshore Group role, where he now
plans and manages our equipment servicing team. 
Dave ensures that our customer’s graveside equipment is in tip top condition.  Outside of work, Dave can be found stewarding at The Principality Stadium in Cardiff and spending time with his grandchildren and two dogs.

Ms Cremation box herself. If you need to know anything about cremated remains boxes, bags or crematorium supplies you have probably either spoken to Diane or engaged in someway. Diane has a huge amount of knowledge and industry experience ensuring you and your family get the right answer. Diane has been with Teleshore a long time and seen the transformation of business we have become today. Diane is another best kept secret, customers have spoken to Diane for many years and still may not of met her. In any spare time she can found at a fitness class or Gym and keeping fit.

Sian is our Memsafe coordinator and so much more. She is the glue that keeps the teams working together and keeps the onsite works running so smoothly. With a love of spreadsheets and data she has turned around the professionalism of data sets given to customers as well as the searchability and ensures that we continue to be the best memorial safety contractor. The can do attitude that Sian brings to the team is so amazing it brightens the day. With her spare time she can be found helping friends or family or ensuring the stars are aligning.

The voice and the person behind the phone and so much more of the Teleshore shoring side of the business. Donna has been with the team for many years and will have looked after most of our customers in one sense of the other. She has an amazing knowledge of shoring equipment and what can be manufactured whether on the shelf or bespoke. Donna will always ensure the customers’ needs are exceeded and that they have the right product for the job.

Zak is one of the newest members of our team, and what a great fit he has been. Joining the team in February of 2025 and very quickly finding his feet with the vast array of products and services we offer, he became an instant hit with customers and the rest of the Teleshore team.  Zak’s experience and expertise lie within the sign and graphics industry, and he became the obvious choice to lead the in-house signage team at this exciting time of growth for them.

With average banter skills, but a great can do attitude, you very rarely hear him say no.

Gav has become one of the faces of Memsafe up and down the country. As operational manager for Memsafe he looks after the teams ensuring they have everything they need to deliver our impeccable service. Gavin has a fantastic skill set and is one of only a handful of BRAMM registered advanced fixers. That said he will also be found on any complex exhumations or specialist projects as part of the leadership team. In his spare time he will be found enjoying family life or as he says, working for his kids.

Dylan is the baby of the Teleshore Group and the one everyone loves. The worst kept secret is that he is Gavin’s son, which at one stage gave us no less than 4 father and son pairs in the building. Dylan has worked from a stone mason apprentice to a fully qualified stone mason fixer, memorial inspector and all round great team member. Regardless of how hard the day has been you will find Dylan in the gym or renovating his first house that he has just purchased with his girlfriend.